Privacy Policy

Last updated: February 13, 2025

1. Introduction

Clear2Love ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our relationship communication platform (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described herein.

2. Information We Collect

We collect information in the following ways:

Account Information

  • Name, email address, and password when you register
  • Authentication data from third-party providers (Google, Apple) if you choose to sign in with those services

Relationship Data

  • The relationship dimensions (dials) you choose to track
  • The values you set for each dimension
  • When you update or share your dial settings
  • Shared space names and partner invitations

Usage Information

  • Device type, browser type, and operating system
  • Pages visited, features used, and time spent on the Service
  • IP address and approximate location (country/region level)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage your account
  • Enable shared spaces and partner features
  • Send you account-related communications (verification emails, security alerts)
  • Improve the Service and develop new features
  • Monitor and analyze usage trends
  • Detect and prevent fraud or abuse

4. How We Share Your Information

We do not sell your personal information. We share your information only in the following circumstances:

  • With your partner: When you choose to share dial settings within a shared space, your partner can see the values you've shared. You control when and what you share.
  • Service providers: We may share information with third-party vendors who assist in operating the Service (hosting, analytics, email delivery), subject to confidentiality agreements.
  • Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), encrypted storage for sensitive data, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your personal information

To exercise any of these rights, please contact us at privacy@clear2love.com.

8. Cookies and Tracking

We use essential cookies to maintain your session and remember your authentication state. We may also use analytics cookies to understand how the Service is used. You can control cookie settings through your browser preferences, though disabling essential cookies may affect the functionality of the Service.

9. Third-Party Services

The Service may integrate with third-party authentication providers (Google, Apple). These providers have their own privacy policies, and we encourage you to review them. We only receive the information necessary for account creation (name and email) from these providers.

10. Children's Privacy

The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@clear2love.com.